We know that there are a ton of factors to consider when choosing the perfect hot tub AND the perfect place to purchase your new spa.
Since those early days in the Hot Tub business, our family has taken pride in offering the Best Overall Customer Experience to our Hot Tub Clients."
Over the years, we have been honored with numerous awards for both Sales Volume and, more importantly, Customer Service Excellence. These very special awards include:
- 2017 Gold Club Award - recognizing the top 10% of Volume Dealers
- 2017 Exceptional Customer Service Award
- 2017 #1 Volume Multi-Store Dealer Award - North America
- 2017 Dealer of the Year Award - North America (for the 3rd time)
- 2016 Exceptional Customer Service Award
- 2016 Outstanding Sales Growth
- 2015 Exceptional Customer Service Award
- 2015 Marketing and Promotions Award
- 2014 Dealer of the Year Award
- 2013 Outstanding Service Dept.
- 2012 Western Dealer of the Year Award
- 2011 Dealer of the Year Award
- 2010 Marketing and Promotions Award
- 2009 #1 in Customer Satisfaction Award
- The Western Region Dealer of the Year Award
- #1 Single Store in America
- The Rising Star Award (more than once)
We have also received the Four Star Award for Excellence in Customer Service, #1 in North America.
Over the Past 27 years, our product offering has grown to include the best in today's Wellness, Backyard and Home Recreational Products. Spread over 3 Locations in the Truckee Meadows, we offer brands including Hot Spring Spas, Sundance Spas, Caldera Spas, Freeflow Spas, Brunswick Billiards, Olhausen Billiards, Finnleo Saunas, Big Green Egg and More.
At our 250 E. Glendale Ave. location, we have the largest selection of Saunas on display in Northern Nevada, as well as the full line up of Caldera Spas, Celebrating their 40th Anniversary. The Glendale location also has an excellent selection of Certified Pre-Owned Used Spas and the affordable Freeflow Spas, Starting under $3,000.
The 6815 Sierra Center Parkway Location focuses entirely on the amazing Hot Spring Spas, where Every Day is Made Better. This Hot Spring Spa Showroom offers the Entire lineup of Hot Spring Highlife and NXT Series Spas, Inspired by the Engineering team At Design Works, a BMW Co. Hot Spring Spas, also offers the very Stylish, Limelight Spas Series and for those on a more modest budget, we offer Hot Spring Spas, Hot Spot Series Spas. Hot Spot Series Spas give you the Peace of Mind that Hot Spring Spas ownership offers, at a more affordable Price Point.
9748 So. Virginia St. started a New Era for The Spa and Sauna Co. The South Virginia St. showroom is our Flagship Store at over 6500' of showroom space. It shines as a beacon of light for those wanting the Ultimate Home Recreation and Wellness Experience. On display is a beautiful collection of fine Home Gameroom Products from Olhausen Billiards and Brunswick Billiards. We also have a full gameroom lighting collection, as well as the Ultimate Pool Players Pro Shop. We also have Swim Spas on display, Patio Furniture and Fire Pits and a Complete Display of Big Green Eggs BBQs and a BBQ Accessory Shop. And, of course, there are Hot Tubs, over 25 of them on Display from Sundance Spas and Caldera Spas, 2 of the Premier makers available today.